With more than 38 years of sales and service experience, Mike brings unique insight and magnetic energy to his position. His credit union career began in 1984, when he joined BCU as Manager of Lending & Collections. Over the next decade, Mike cultivated a strong sales and service culture, streamlined the lending operation, perfected service delivery and instituted a results-based employee incentive program. In 1994, Mike was appointed President/CEO. With his humble and approachable style, Mike sees himself as a coach. He believes in the development of employees, and encourages his leadership team to see BCU as a learning organization. This collaborative, team-based management style has led BCU to unparalleled success – one of the fastest growing credit unions in the country with more than 230,000 members and assets of $3 billion. Topping the list of Mike’s strategic achievements are successfully transitioning BCU from a single corporate sponsor to select employer group (SEG-based) institution, and setting new standards for bringing together technology and personalized service. Committed to a culture of giving back, Mike fosters an environment of volunteerism and support for countless causes, not the least of which is evidenced by BCU’s contributing 1% of net income to charitable causes each year.
In his free time, Mike enjoys spending time with his wife Ellen, their kids and grandkids. Any day that involves a good laugh, a golf course, or a boat (in that order) are among his favorites.
Ron is a 36 year credit union veteran who has been with Desert Financial since 1998 with responsibility for Contact Centers, Credit Services, Operations, Community Development, Digital Strategy, the Desert Financial Foundation and SwitchThink Solutions (IT CUSO). Among other accomplishments, Ron was directly responsible for the development and implementation of “Internet Banking” and bill payment services for the credit union as well as leadership of the credit union’s commitment to Children’s Miracle Network Hospitals and Credit Unions for Kids.
He has represented the credit union industry on multiple advisory boards and steering committees such as CU4Kids, the Sovrin Foundation and Corelation Inc.
Prior to arriving in Phoenix, Ron worked at four other credit unions in Indiana and South Carolina leading operations and technology teams. He earned a Bachelor of Arts degree in Business Administration from Bethel College.
Charles E. “Chuck” Fagan, III is President and CEO of PSCU, a credit union service organization that leverages the cooperative model to enable credit union growth and to provide an unparalleled member experience through service delivery, access to best-in-class payments solution, partnerships with payments industry leaders and scale.
Fagan’s career in the credit union industry spans over three decades, beginning at Virginia Credit Union as the card services manager. In 1997, Fagan joined PSCU as the company’s SVP/eastern region manager and in 2004 was named EVP, Chief Sales Officer, and helped pioneer the company’s role in bringing emerging payments technologies to credit unions. In 2013, Fagan was named CEO of Credit Union Executive Society (CUES), a membership association dedicated to educating and developing credit union executives and emerging leaders. During his tenure, the organization launched its Strategic Innovation Institute™ with MIT and Stanford, and a blended learning offering, designed to maximize learning and minimize travel.
Fagan serves on Visa’s Credit Union Advisory Council and represents the industry on Visa’s Community Financial Institution Advisory Group. Fagan holds a BSBA in finance from Longwood University in Farmville, Va.
Chris Saneda is COO and Sr Executive Vice President at Virginia Credit Union. In this role Chris oversees commercial business, marketing, technology, back-office operations, and enterprise risk. He serves on several key vendor advisory boards, is Vice Chair of CUNA’s Technology Council, member of the CUFX Steering Committee, and is an Advisory Board member to the Information Systems Dept at Virginia Commonwealth University School of Business. Chris holds a Bachelor’s degree in Computer Science from the University of Maryland and a Master's degree in Information and Telecommunications from The Johns Hopkins University. He also holds a certificate in Project Management, is a certified Six Sigma Green Belt, and is a CUES Certified Innovation Executive.
Gordon Howe is the President/CEO of UNIFY Financial Credit Union, and has been in the credit union business of “people helping people” for over twenty-five years.
Prior to joining UNIFY in 2005, Gordon was the President/CEO at Santa Ana Federal Credit Union. He also held several executive level positions, over some 15 years, at SchoolsFirst Federal Credit Union.
Gordon is passionate and committed to help advance the future of credit unions. He is particularly interested in topics related to the rapidly changing landscape of digital banking and impact on the credit union industry. Gordon serves on a variety of credit union boards, and oversees UNIFY’s participation in several Credit Union Service Organizations.
He participates in the Los Angeles Rams and Oakland Raiders Charity Foundations, to benefit local-area charities in the communities where UNIFY serves.
Gordon studied Finance at California State University, Long Beach earning his B.S. and M.B.A. degrees. During his time off, he enjoys being with family—including his wife and four daughters. Gordon also likes to stay active by playing on the UNIFY soccer team.
Tony Boutelle is the President and Chief Executive Officer of CU Direct. Tony has over 30 years of credit union industry experience, beginning his career at the Colorado Credit Union League in 1985. He continued his career at the California Credit Union League in beginning of 1987 and moved to CUNA Mutual Group in 1991 where he held executive positions at both companies. He returned to the California Credit Union League in 1994 to start CU Direct Corporation. He has built the network to include 1,100 credit unions and that represent 45 million members and over 14,000 auto dealers.
Under Tony’s leadership, the company has grown into the nation’s leading lending and automotive solutions provider for credit unions. Tony has successfully expanded the organization to include products such as Lending 360 (Loan Origination System), CUDL (Lending Portal), OnSpot Financing (Retail Loans), Lending Insights (Loan Analytics) and comprehensive auto buying programs. In 2017, CU Direct helped credit unions fund over $39 billion in new loans and over $200 billion since inception.
Tony graduated from the University of Wisconsin-Madison with a Bachelor’s of Business Administration.
Scott Earl serves as the president and chief executive officer of the Mountain West Credit Union Association. This association is a combined entity comprising the Arizona Credit Union League, the Credit Union Association of Colorado and the Credit Union Association of Wyoming. Earl was serving as president/CEO of the Arizona Credit Union League and Affiliates.
Previously Earl was vice president of league relations and director of disaster recovery and preparedness for the Credit Union National Association (CUNA). Prior to joining CUNA, Earl headed up the Credit Unions for Kids Program for Children’s Miracle Network Hospitals. Children’s Miracle Network Hospitals is a non-profit organization dedicated to raising funds for over 170 children's hospitals.
Earl began his credit union career in 1982 as marketing director for the Utah League of Credit Unions and was named president/CEO of the Utah League and its subsidiary the Credit Union Service Corporation in 1991, a position he held until the end of 2003.
Earl is on the Credit Union National Association board of directors and is a past member of the CUNA Strategic Services (CSS) board of directors. He was chairman of the American Association of Credit Union Leagues (AACUL), chaired the Credit Union Legislative Action Council (CULAC), was on the Filene Research Institute’s board of directors and served as a trustee for Western CUNA Management School. He is also a credit union development educator. Scott and his wife Bonny are the parents of four children. A Utah native, he graduated from the University of Utah.
Eric Gelly is president of CUNA Strategic Services (CSS), an affiliate of the Credit Union National Association (CUNA). Gelly joined CSS in December 2016.
CSS serves credit unions by boosting their bottom lines, giving them the confidence to effectively meet regulatory standards, providing them tools to meet security concerns, and enhancing and expanding their products and services to grow and retain membership.
At CSS, he will oversee the implementation of a business plan that will create a wholly owned subsidiary limited liability company (LLC), through which new entrepreneurial ventures will be created. The LLC will also aim to build upon and strengthen the current business relationship endorsement model.
Gelly has 23 years of credit union leadership experience. As EVP/COO of the Carolinas Credit Union League, Professional League Resources, Gelly was responsible for the League's for-profit activities, including corporate accounting, business development, professional development, small credit union initiatives, and audit services. In addition, he served as Executive Director of North Carolina's shared-branching CUSO, Carolinas Credit Union Services; CEO of Palmetto Cooperative Services; Chairman of the Advanced Fraud Solutions Board; and as a board member on both MY CU Services, CUSO of Vizo Financial Credit Union and Coder Foundry. He has also worked for Truliant Federal Credit Union and Premier Federal Credit Union.
To develop and implement new business models and products for the credit union industry, Gelly is a strong catalyst of cooperation among CUNA, leagues, and other components of the credit union system. He has a long-standing history of building partnerships and relationships that foster political support and access to financial and intellectual resources. Gelly fosters innovative thinking, product profitability, service excellence, and teamwork.
He is a 1993 graduate of Evangel College with a double major in marketing and management. He resides in North Carolina with his wife Robin, and has two adult children.
Prior to becoming President/CEO of Royal Credit Union, he served as Executive Vice President, Chief Lending Officer. As part of his 22 years at Royal, Riechers held positions in branch operations, retail, compliance, and training.
In addition to over 20 years’ experience in a wide variety of financial services, Riechers is active in the community and industry both locally and nationally. In 2014, Riechers was recognized by CU Times as a Trailblazer Under 40.
Riechers has Bachelor of Business Administration degrees in Finance and Management Information Systems along with a Master of Business Administration degree from the University of Wisconsin – Eau Claire.
As President & CEO of Wings Financial Credit Union in Minneapolis, Frank Weidner (no one calls him Ronald) leads this $5 billion cooperative with passion and a mission to give flight to the members’ financial dreams. His background of nearly 30 years in the financial services industry encompasses a broad range of leadership experiences including the role of Sr. VP Member Service and head of all front-office functions, including lending, payments, marketing, business development, branches, call centers, and more at Alliant Credit Union, a $10 billion financial institution headquartered in Chicago. Prior to that role he was CFO at United Airlines Employees’ Credit Union, and head of Audit at US Federal Credit Union. He began his career with McGladrey CPA firm working in their national Banking practice.
As a life long learner, Frank has earned his CPA, Certified Internal Auditor, and Certified Credit Union Executive designations. He graduated with honors from St. Johns University in Minnesota and earned his MBA from Norwich University. He currently serves as Chair of the Minnesota Zoo and is a Board Director of PSCU.
A believer in achieving mutual success through highly engaged employees, Frank champions a culture which earned Wings Financial recognition as a Star Tribune “Top Workplace” for the past six years. His leadership style reflects his belief of managing with a servant’s heart. His attraction to cooperative and collaborative finance business models are based on his philosophy of having “numbers in his head but members in his heart”. Married for over 30 years to his high school sweetheart, he has two daughters in college and lives in Lakeville, MN. His avocational interests include hunting, fishing, travel, and spending time at his cabin.